Q:        What is “Cloud Service”?

A:        Cloud Service is simply YOUR IP Device (Phone, PC, Printer, any IP Device on your home or office network) connected via an internet connection to The Cloud which is really a Server Farm in a secure location in which you use a small amount of space on one of those servers.  In the case of Phone Cloud Service, you’re IP Phone is connected to a Voice Server that takes the place of a phone system at your location. 

Q:        What the advantage of Cloud Service?

A:        There are several advantages.  First is cost.  There is less or no upfront costs with Cloud Service.  Instead, you are charged a small reoccurring monthly fee and there’s no large investment in a Server that has a limited life span. Second is complete remote service.  No matter where you are, if you have an internet connection, you can connect your Server, PC or Phone System and have complete service no matter where you are.  This feature adds convenience and efficiency to anyone who may have to work somewhere other than the normal office.

Q:        What is a Hybrid Phone System?

A:        A Hybrid Phone System is an On-Site Phone System that can be used on site or remotely or a combination of, for those who need to work remotely and or the office.  This can be very advantageous and cost effective that covers both needs usually without as much of a monthly reoccurring cost.

Q:        What other advantages does Cloud Voice Service Offer?

A:        Cloud Voice Service has quite a bit of convenience and efficiency built in depending on which package you choose.  Most packages offer your phone number ringing on your desk phone but also on your Desktop or Laptop or even on an App on your Smartphone. Most Voice Cloud Services also offer Video Conferencing Services, Conference Bridges, SMS Texting, Chat, On Line Storage, Voicemail and other features.